Transforming lives through offering food, shelter, hope and support to the most vulnerable in our community

Volunteering at Spring of Hope

"It's taught me I'm able do more than I thought I could. It's taught me a lot about what love is."

– Cath, Spring of Hope volunteer

Spring of Hope women's night shelter sleeps up to 12 vulnerable women six nights every week. It wouldn't be possible without our amazing volunteers. If you'd like to help too, here are some ways in which you can get involved. Due to the nature of the project, only women can volunteer at Spring of Hope.

Volunteer assistant

As a volunteer assistant, you'd help the Duty Manager or a member of staff on a night shift. This can involve preparing the building for guests, collecting women from the Wild Goose, welcoming them to the shelter, allocating beds, and helping with any laundry or food needs. Shifts begin at 9.15pm and end at 9.15am, although some of our volunteers leave earlier in order to get to work. A full night's sleep is possible though not typical.

Duty Manager

Duty Managers lead the night shifts at the shelter, assisted by another volunteer. Along with the tasks mentioned above, Duty Managers often give listening support to guests where possible, as well as maintaining discipline when it comes to lights out and morning wake-up.


This role involves keeping the house clean and making it ready to receive guests in the evening. This can include changing beds and washing and drying bed linen, as well as vacuuming, dusting and other cleaning tasks. Volunteer housekeepers work during the day – typically in the morning, though we can be flexible around your availability.

If you're interested in any of the roles above, please contact our Volunteers Coordinator, Steve Smith. You can email him at [email protected], or call him on 0117 405 7112.